Client Self-Service Page

Community Self-Service Page & Resource Hub

**IMPORTANT NOTICE**

This self-service hub is designed for ONGOING COMMUNITY MEMBERS ONLY who have hired Jamii Linguists,

and need a streamlined way to request support for new projects.

Are you a first-time client with Jamii Linguists? Email info@jamii.co

Click here to read up on timeline requests and best practices for interpretation and translation services

Confused about what the timeline is for interpretation and translation project requests to ensure completion? Refresh best practices and procedures as monthly contract fam!
Click here to submit a translation in your private translation portal

Need written documents translated into another language? Click the icon to the left or the link below. Log in with the primary email you use with Jamii Linguists and upload your documents into your organization's translation portal. translate.jamii.co.
How to Request Multimedia Services
Need a voiceover, subtitles or transcription?
- Click here for instructions on how to submit a request.
- CLICK HERE TO PULL UP A PRE-FILLED EMAIL TEMPLATE TO SUBMIT YOUR REQUEST.
How to Request Multiple Services?
Need overlapping services that include written translation, spoken interpretation and/or ASL? Review the above links and then:
- CLICK HERE TO PULL UP A PRE-FILLED EMAIL TEMPLATE TO SUBMIT YOUR REQUEST.
- REMEMBER: Translations will always go through the translation portal.

Checklist for Interpreting & Translation Requests

Do you have a partner or community member that's unfamiliar with our work together? Share this checklist with them.
Guide for Facilitators and Participants During Multilingual Events

Want to make sure you have the best experience when using interpretation? Want to ensure all participants are centering principles of Language Justice during your multilingual event? Share this guide.
Click here to Request Interpreters
Need an interpreter team? Not sure what details we need?
- Click here for instructions on how to submit a request
Click icon to view FAQs & Pricing List

Curious about the cost for your next project? Need a new language and not sure if we offer it? Want to know the standard delivery timeline for most projects? Click the icon to the left to visit our FAQ section to get quick answers including how to estimate the cost of your next project by viewing our Pricing List.
Contact Us

Need to contact the team? Email fam@jamii.co

Frequently Asked Questions

Here are a few answers to our most common questions

What to do if any details about my event/needs change?

Please email us immediately at fam@jamii.co if you require last-minute changes. Please note the following:

Last minute changes may result in an additional fee. (See pricing list.)
We can most easily accommodate changes that do not fundamentally change the structure of the event/services or the languages needed.
We may NOT be able to accommodate changes that:
- Require additional linguists with less than 5 days notice.
- Require new languages with less than 5 days notice.
- Require languages other than English, Haitian Creole, Spanish, Portuguese, French, or ASL.

What is the standard delivery time for most projects?

We accommodate rush requests if possible, based on linguist availability and the complexity of the request. Rush requests incur additional fees. (See pricing list for rush fees)

Translation, etc: Standard translation requests of 5000 words or less are generally completed within 7 days. Translation requests requiring extensive formatting (PPT, charts, images, etc), voice-overs, subtitles, and transcription requests may have longer delivery times.

Interpreting: Requests for virtual interpreting services for English, Spanish, French, Portuguese, Haitian Creole, or ASL generally require 5 - 7 working days (Mon - Fri) notice. Please allow for enough time so that projects that are time sensitive can both be completed. Request for other languages are only available for ongoing clients with a contract for at least 3 months of services.

I need to connect with Jamii Linguists.

Still have questions or need to connect? Please click here to schedule a connection call with a Jamii Team member.

Languages and services we offer:

We offer written translation, spoken interpretation, ASL interpretation, voice-overs, subtitles, transcription and multilingual consulting in the following languages:

English

Spanish

French

Portuguese

Haitian Creole

ASL

Additional languages available upon request with a long-term contract of 3 months or more.

How can I estimate the cost of my next project?

To assist with your project planning as an ongoing client, please feel free to view our pricing list. NOTE: When first accessing the document, you will need to request access using the contact email you have on record with Jamii.

Click here to access our pricing list.

Have a question or need that wasn't answered on this page? Contact fam@jamii.co

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Jamii Linguists, LLC